Privacy Policy

House of Inkspire is a Canadian-registered business providing marketing services. If you have questions about this policy or how your personal information is handled, you can reach our Privacy Officer at:

• Business Name: House of Inkspire
• Website: https://houseofinkspire.com
• Email: support@houseofinkspire.com
• Mailing Address: 305 Milner Ave #700, Scarborough, ON M1B 3V4, Canada

Depending on how you interact with us, we may collect the following categories of personal information:

a) Information you provide directly:

• Name
• Email address
• Phone number (if provided)
• Messages or details submitted through our "Contact Us" form
• Billing and account information when you become a client
• Any content, brand assets, or materials you provide to us for the purpose of delivering marketing services

b) Information collected automatically:

• Cookies and similar tracking technologies used to analyze website traffic and improve user experience (see Section 6 – Cookies)
• General technical data such as browser type, device type, and pages visited

c) Payment information (once payment processing is active): 

When we begin accepting online payments, all payment card information will be collected and processed directly by our third-party payment processor, [Stripe, PayPal, Shopify payments]. House of Inkspire does not store, view, or have access to full credit card or banking details. Payment processors used by House of Inkspire are required to comply with the Payment Card Industry Data Security Standard (PCI-DSS).

d) Information from third-party services:

• Google reCAPTCHA is used to prevent spam and abuse on our contact form, subject to  the Google Privacy Policy and Google Terms of Service.
• GoDaddy Website Builder is used to build and host our site and may process technical and analytics data as part of hosting.

We use personal information only for legitimate business purposes, including to:

• Respond to inquiries and provide requested information
• Deliver and manage our marketing services (branding, web design, social media, SEO)
• Process transactions and invoices for services rendered
• Send updates, promotions, or newsletters to individuals who have opted in
• Maintain and improve our website, including analyzing traffic and usage patterns
• Comply with legal, tax, accounting, and regulatory obligations
• Detect, prevent, and address fraud, security, or technical issues

We do not use your personal information for any purpose beyond what is disclosed in this policy without first obtaining your consent.

If you sign up through our website's email list, we will use your name and email address to send updates, promotions, and marketing communications related to House of Inkspire.

• You may withdraw consent and unsubscribe at any time using the "unsubscribe" link included in every marketing email, or by emailing us directly at support@houseofinkspire.com.
• We comply with Canada's Anti-Spam Legislation (CASL) for all commercial electronic messages.

We do not sell, rent, or trade personal information. We may share personal information only with:

• Service providers who help us operate our business (e.g., website hosting via GoDaddy, spam protection via Google reCAPTCHA, email marketing platforms, payment processors), who are contractually or legally bound to protect your data and use it only for the purpose we specify.
• Payment processors, to process transactions securely (once payment processing is implemented).
• Legal or regulatory authorities, if required by law, court order, or to protect our legal rights.
• Business transfers, in the event of a merger, acquisition, or sale of business assets, in which case personal information may be transferred as part of that transaction, subject to this Privacy Policy.

Some third-party service providers (e.g., Google, GoDaddy) may process or store data outside of Canada. Where this occurs, your information may be subject to the laws of that jurisdiction, including lawful access by foreign authorities.

Our website uses cookies to analyze website traffic and optimize your browsing experience. Cookies allow us to understand how visitors use our site so we can improve content and functionality.

By clicking "Accept" on our cookie banner, you consent to our use of cookies as described. You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it.

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. This includes:

• Restricting access to personal information to authorized personnel only
• Using secure, reputable third-party providers for hosting, payment processing, and communications
• Not storing full payment card details on our own systems

While we take reasonable steps to protect your information, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw your consent to the collection, use, or disclosure of your information (subject to legal or contractual restrictions)
• File a complaint regarding our handling of your personal information

To exercise any of these rights, contact our Privacy Officer at support@houseofinkspire.com. We will respond within a reasonable time and in accordance with applicable law.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

Our website and Services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or Services (including once we finalize our payment processor and e-commerce platform). The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

House of Inkspire

Email: support@houseofinkspire.com

Address: 305 Milner Ave #700, Scarborough, ON M1B 3V4, Canada

Website: https://houseofinkspire.com

This Privacy Policy is intended to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and general requirements of Canadian financial institutions and payment processors for merchant account approval.